Refunds, Exchange and Buy Back Guarantee Policy

REFUND, EXCHANGE AND BUYBACK GUARANTEE POLICY

REFUND POLICY

RETURNS:

Customers may return their products within 7 days of delivery and will be given full refund less shipping charges and 2% handling fees. All refund applications will be processed and refunds made within 7 days of receipt of the returned goods.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days of receipt of the returned goods.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Buyback/Exchange Guarantee

Charming Angels guarantees buy back/exchange at 90% of the market value of the returned purchase at any time after the first week of purchase. Customers need to return the product in good condition and the proof of purchase.

If you need to exchange, please send us an email at charmingangels@outlook.com and send your item to: 1B Nachiappa Supreme Apartments, 75 Taluk Office Road Karaikudi 630002 Tamil Nadu.

Shipping

To return your product, you should mail your product to: Charming Angels, IB Nachiappa Supreme Apartments, 75 Taluk Office Road Karaikudi 630002, Tamil Nadu, India. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please always use a trackable shipping service or purchasing shipping insurance to avoid loss of goods in transit.